Returns and Exchanges

CANCELLATION POLICY

If you wish to cancel your order, please contact us on +91-90390-20258 or email us at tissayragifts@gmail.com. We would accept order cancellations only if the order has not been shipped.

 

RETURN & EXCHANGE POLICIES

At present, we do not accept returns. However, we would gladly accommodate exchanges if you have received a wrong or damaged (manufacturing defect) product. You may exchange the product with any other product of equivalent value available in our store.

To exchange, all you have to do is follow a few simple steps:

  1. Email us your request for exchange at tissayragifts@gmail.com within 24hrs of having received your product.
  2. We will acknowledge your request and authorize exchange.
  3. Send us the unused product with the original packaging and tags within 7 days at the following address:

Tissayra

153 A, Awadhpuri Colony,

Gwarighat Road,

Jabalpur – 482008 (M.P)

Ph. No.: +91-90390-20258

Please Note:

  1. For customised orders – While we try our best to customise the order to meet your quality standards, in case it falls short we would either recreate or replace the product at no extra cost.
  2. When exchanging a product, custom-made or otherwise, the cost of shipping both ways will be borne by the customer.

 

 

 

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